For the non-profit organization “Eesti Avatud Noortekeskuste Ühendus” (Estonian Open Youth Centres Association), your privacy is important, and we follow all applicable laws and regulations regarding any personal data we may collect about you when you visit our website evnoortekeskus.ee. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.

This privacy policy aims to explain what data we collect, how we use it, and what rights you have to protect your data. The policy applies only to our website and visitors, and does not apply to data collected through other channels.

The data processor for your information is the non-profit organization “Eesti Avatud Noortekeskuste Ühendus”.

Company registration number: 80165169
Email: ank@ank.ee

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on May 25, 2018.

Data Collection and Use

What data we collect

The information we collect includes both information you knowingly and actively provide us when using our services or participating in our campaigns, as well as information your devices send to us when accessing our products and services.

The data we collect includes information you consciously share with us when using our services or participating in our campaigns, and information that your devices automatically transmit to us.

Your personal data may reach us in the following ways:

• When you contact us via phone, email, or online chat

• When you browse the website evnoortekeskus.ee

• When you comment, like, or share any post on our social media accounts

• When you subscribe to our newsletter

• When you comment on posts on our website

Types of data collected

Personal Data

We only ask for personal information when it is necessary to provide you with a service. By contacting us or visiting our website, you may share the following information with us:

• Your communication history with us

• Information about your web browser and IP address

• Log files

Our website evnoortekeskus.ee saves log files of its visitors. The information collected may include:

• Type of device used

• Internet Protocol (IP) address

• Browser type

• Internet Service Provider (ISP)

• Date and time of website visit

• The entry and exit pages, number of clicks on the website

The information in log files is used to analyze trends, administer the website, track the visitors’ activities, and gather demographic information. The information collected is not intended to identify individuals.

Cookies

Like most websites, evnoortekeskus.ee uses “cookies”. A cookie is essentially a text file that is stored on a user’s device when visiting a website. Cookies help determine and store preferences, regional settings, service usage choices, etc.

If you wish, you can disable cookies in your browser settings, but in this case, the service we provide may be disrupted.

Cookies are divided into persistent cookies and session cookies. Persistent cookies stay on your personal computer or mobile device even after closing the browser or computer. Session cookies, on the other hand, are deleted immediately after closing the browser.

Cookies are classified based on their purpose:

• Essential cookies: Session cookies that enable you to use the services provided on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot offer you the desired services.

• Notification cookies: These cookies identify whether users have accepted the use of cookies on the website.

• Functionality cookies: These cookies enable your browser to remember choices you make while using the website, such as remembering your login details or language preferences. These cookies aim to provide you with a more personalized experience and avoid re-entering preferences.

How we use the data

We may use the information collected for various purposes, including:

• To maintain, manage, develop, personalize, and expand our website

• To collect statistics so we can offer better services and/or deals, and to understand and analyze the behavior of our website visitors

• To identify you by phone, message, or email

• To send you information and request feedback on our services

• To prevent fraud and protect our website

• To enable us to contact you through social media

• To allow us to read the conversation history for faster advice

• To improve the quality of our services and offer more effective browsing solutions

• To develop new products, services, or improve their functionality

• To simplify and speed up our interactions when you contact us

• For other purposes, such as data analysis, trend research, and assessing the effectiveness of our advertising campaigns.

When we may share your data

We may share or transfer your personal data in connection with changes to the ownership of our business, mergers, asset sales, financing, or acquisitions. We will inform you if your personal data is transferred and if a different privacy policy applies.

We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or businesses owned by us.

We may share your data with our business partners to provide you with certain products, services, or campaigns.

We may disclose your personal data with your consent for any other purpose.

We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential legal violations related to our service, and ensure the safety of service users.

Retention of your personal data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We also retain log files for internal analysis purposes. Log files are generally retained for a short period, unless they are used to strengthen security or improve our service functionality, or if we are legally required to retain them for a longer period.

Your rights to protect your data

You always have the right not to share your data with us, understanding that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you unfairly. By providing personal information to us, you understand that we may collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data, you confirm that you have the right and permission to do so.

Even if you have previously consented to sharing your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt-out of communication with us and request that we remove your data from our databases. From time to time, we may also ask you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at liia.kass@ank.ee. We will do everything we can to correct inaccurate, incomplete, misleading, or outdated information.

If you believe we have violated applicable data protection laws and wish to file a complaint, please contact us using the contact details in this document and provide us with any details regarding the violation. We will investigate your complaint promptly and respond to you in writing, presenting the results of our investigation and the steps we will take to address your complaint. You also have the right to contact the regulatory authority or data protection agency.

GDPR Data Protection Rights

We want to ensure that you are aware of all your data protection rights. Every user of this site is entitled to the following:

• Right of access – you have the right to request copies of your personal data.

• Right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

• Right to erasure – under certain conditions, you have the right to request the deletion of your personal data.

• Right to restriction of processing – under certain conditions, you have the right to request the restriction of the processing of your personal data.

• Right to object to processing – under certain conditions, you have the right to object to the processing of your personal data.

• Right to data portability – under certain conditions, you have the right to request that we transfer your collected data to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but please remember that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Catful OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be shared with any organization or country unless there is a valid reason, and your data’s security is ensured.

References to Other Websites

Our website may contain links to other websites that are not under our control. When you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the privacy policy of every site you visit.

We have no control over third-party sites and are not responsible for their content, privacy policies, services, or other activities.